Heavy Equipment Field Service Mechanic - 10445

Requisition #:10445

Shift : 1

Start Time : 7:00 am

End Time : 3:30 pm

Schedule Days : Monday - Friday

Position Status: Full Time (40 hrs week)

Job Summary

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out of town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions and explanations to associates, customers and management regarding equipment conditions, problems and recommendations. Preferred 3-5 years' experience troubleshooting and repairing heavy equipment.

Essential Functions & Additional Responsibilities

  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Maintain good customer relations and support for corporate marketing objectives.
  • Repair, recondition, and maintain equipment and components.
  • Prepare service reports.
  • Plan and control cost of repair jobs.
  • Maintain company equipment keep in good clean orderly condition.
  • Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
  • Own and maintain required personal tools.
  • Learn and use Empire, Caterpillar and allied product procedures and systems.
  • Perform other related duties as assigned.
  • Maintain current MSHA card if work area requires.
  • Provide on-the-job training to technicians and helpers as assigned.
  • Work overtime as needed.
  • Travel to remote locations as needed.
  • Make warranty recommendations.
  • Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
  • Must accomplish training and serve as a Green Belt in support of EMPIRE's Six Sigma program.
  • Work within and promote corporate values.
  • Skills & Abilities

    Able to comply with DOT CDL requirements.

    Acceptable attendance to meet all company standards and requirements.

    Appropriate manner, conduct and grooming to adhere to company policy.

    Demonstrated technical skill competence.

    Interpersonal skills sufficient to communicate verbally and in writing with others in an objective and cooperative manner.


    1 year minimum experience

    Construction Equipment

    Heavy Equipment

    Physical Requirements

    The physical demands are representative of those that must be met to successfully perform the essential functions of this job.

    This position is designated as a Safety-Sensitive Position.

    Required to stand occasionally

    Required to walk frequently

    Required to reach outward constantly

    Required to lift or carry 21-50 lbs

    Required to climb frequently

    Required to squat or kneel frequently

    Required to talk or hear frequently

    Required to use hands constantly

    Required to bend frequently

    Required to sit frequently

    Work Environment

    Exposure high precarious places

    Exposure to extreme heat or cold

    Exposure to moving mechanical parts

    Exposure to outdoor weather

    Exposure to wet humid conditions

    The characteristics described here are those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level is loud.


    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy, and does not constitute a managing agent of the company.

    Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 480-633-5440 and let us know the nature of your request and your contact information.

    Empire Southwest is an EEO/Affirmative Action Employer

    Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

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